A complete guide to setting up and paying for utilities in Serbia: electricity, water, gas, heating, internet, and TV — how to sign up, transfer accounts, and pay your bills.
The information in this guide may be incomplete or outdated. Laws and regulations in Serbia may change. Before making important decisions, be sure to consult official sources or professionals.
When moving into a new home in Serbia, you will need to set up or transfer utility services to your name. The process depends on the type of property (apartment or house) and whether you are renting or buying. In most rental situations, the landlord will assist with the transfer, but it is helpful to understand how everything works.
Electricity in Serbia is supplied by Elektroprivreda Srbije (EPS). To transfer the electricity contract to your name, you will need:
Visit the nearest EPS office with these documents. You can find information about office locations and tariffs on the Elektroprivreda Srbije website. The standard voltage in Serbia is 220V, 50Hz, and the country uses European-style outlets (type C and F).
Water services are managed by municipal utility companies. In Belgrade, the provider is Beogradski vodovod i kanalizacija (BVK). Transferring the account requires similar documents: your ID, rental or purchase agreement, and the latest bill. Detailed information is available on the BVK website.
In other cities, each municipality has its own water utility company — ask your landlord or the local municipal office (opstina) for the name and address.
If your property is connected to the gas network, the supplier is Srbijagas or a local distribution company. The contract transfer process is similar to other utilities. More information is available on the Srbijagas website.
Note that not all apartments and houses in Serbia have a gas connection. Many buildings rely on electric stoves for cooking instead.
Many apartment buildings in Serbia use centralized district heating, known as toplana. Key points to know:
If your building does not have central heating, alternatives include gas boilers, electric heaters, or air conditioning units with a heating function.
To set up internet and TV service in Serbia, you can choose from several major providers:
To sign up, you will typically need:
Providers offer bundle packages (internet + TV + mobile) at discounted rates. Internet speeds in major cities are quite good, ranging from 50 to 1000 Mbps depending on the plan and technology.
The general process for transferring utility accounts is as follows:
Some providers allow partial online registration, but for the initial setup you will most likely need to visit in person. Bring copies of all documents as well as originals.
There are several convenient ways to pay utility bills in Serbia:
Bills arrive monthly. It is important to pay on time to avoid late fees and the possibility of service disconnection. Keep your payment receipts — they may be needed if there is a dispute or when transferring the account in the future.