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Telecom

Mobile Operators & Internet

An overview of Serbia's mobile operators and internet providers: plans, SIM registration, home internet, typical speeds and prices, and roaming.

The information in this guide may be incomplete or outdated. Laws and regulations in Serbia may change. Before making important decisions, be sure to consult official sources or professionals.

Mobile Operators in Serbia

Serbia has three major mobile operators. All of them provide nationwide 4G coverage, and 5G networks are actively being rolled out in larger cities:

  1. MTS (Telekom Srbija) — the largest operator with the widest coverage, including rural areas. State-owned. Website: mts.rs
  2. Yettel (formerly Telenor) — the second-largest operator, known for a user-friendly app and flexible plans. Website: yettel.rs
  3. A1 Serbia (formerly VIP Mobile) — offers competitive pricing and frequently runs promotions for new customers. Website: a1.rs

Service quality across all three operators is roughly comparable in urban areas. Outside major cities, MTS generally has the best coverage.

Prepaid vs Postpaid

Prepaid SIM Cards

The easiest way to get started is to buy a prepaid SIM card. These are available at operator stores, street kiosks, and major supermarkets. A starter pack costs between 200 and 500 dinars and usually includes a small initial balance. You can top up via vouchers, the operator's mobile app, or at an ATM.

Postpaid (Contract) Plans

Contract plans offer better value for regular use. Contracts are typically 12 or 24 months. To sign up, you will need:

  • A valid passport
  • A residence permit (boravak) or white card (beli karton)
  • A Serbian bank account for automatic billing

Monthly fees for contract plans range from 1,000 to 4,000 dinars (8–35 euros) depending on the data allowance and included minutes.

SIM Card Registration

Under Serbian law, all SIM cards must be registered to a specific person. To register a prepaid card, you need to present your passport at an operator's store. An unregistered card will be deactivated. The process takes about 10 minutes and is free of charge.

Home Internet Providers

Several major providers offer home internet connections in Serbia:

  • SBB — the largest cable operator, providing internet, TV, and telephony bundles. Widely available in urban areas. Website: sbb.rs
  • MTS (Telekom Srbija) — offers fiber-to-the-home (FTTH), DSL, and combined packages with TV. Website: mts.rs
  • Orion Telekom — actively expanding its fiber network in Belgrade and Novi Sad. Website: oriontelekom.rs

Fiber Availability

Fiber-optic internet is available in most neighborhoods in Belgrade, Novi Sad, Nis, and other large cities. You can check coverage at your address on each provider's website. Newer residential buildings typically come with fiber already installed.

Typical Speeds and Prices

  • Basic plans: 50–100 Mbps — from 1,500 to 2,500 dinars/month (13–22 euros)
  • Mid-range plans: 200–500 Mbps — from 2,500 to 3,500 dinars/month (22–30 euros)
  • High-speed plans: up to 1 Gbps — from 3,500 to 5,000 dinars/month (30–43 euros)

Many providers offer bundled packages (internet + TV + telephony) at a discounted rate. Installation is usually free when you sign a 12- to 24-month contract.

Roaming

Since 2023, reduced roaming charges apply between Serbia and several Western Balkan countries (Montenegro, North Macedonia, Bosnia and Herzegovina, Albania). For trips to EU countries, it is better to purchase a dedicated roaming add-on from your operator or buy a local SIM card at your destination.

All three operators offer daily and weekly roaming packages. These can be activated through the mobile app or by calling customer service. Always check roaming rates before traveling to avoid unexpected charges.

Useful Tips

  • Download your operator's app — it is the easiest way to manage your plan, track usage, and top up your balance
  • When switching operators, you can keep your phone number (mobile number portability, or MNP) — the process is free and takes up to 3 business days
  • Free Wi-Fi is available in many cafes, shopping centers, and on Belgrade public transport
  • Use the Speedtest app to verify your actual internet speeds